Sun BPO Solutions – Your Strategic Partner
Free patient intake audit for med spas and dermatology clinics

Find Where Your Clinic Is Losing Booked Consultations

In a free 15-minute audit, we review how your clinic handles new inquiries (reply speed, after-hours coverage and follow-up) and show you what to fix first. No sales pressure.

5.0 on Google · Supporting businesses with marketing and operations since 2014

Claim My Free Intake Audit

Free · 15 minutes · No sales pressure

Most clinics don't have a lead problem. They have a reply problem.

New inquiries arrive at night, at weekends and while your front desk is with a patient. Three things decide whether they turn into a booked consultation.

Missed calls

Zenoti's 2026 benchmark reports that 30–35% of inbound calls to medspas go unanswered.

Slow replies

The same benchmark reports an ~80% drop in lead conversion when the first reply takes 5–10 minutes.

No follow-up

An inquiry that doesn't book on the first reply can go cold without a second and third touch.

Figures from Zenoti's 2026 Beauty and Wellness Benchmark Report, as reported by Zenoti. Zenoti sells medspa software, so treat these as industry benchmarks, not guarantees for your clinic.

What you get in 15 minutes

  • Response-time check.How fast new inquiries get a first reply today, and where that falls behind.
  • After-hours check.What happens to evening and weekend inquiries, and which bookings may be slipping away.
  • A short written summary.The two or three changes most likely to book more consultations, in priority order, emailed to you about one business day after the call.

Built for injectables, laser, body contouring and dermatology clinics.

Example one-page audit summary for a fictional clinic, with sample numbers: first reply time, findings and a fix-first list
Example of the written summary. Sample report for a fictional clinic, with invented numbers.
Presenter in a clinic office. Click to play the 70-second overview

Watch the 70-second overview

Share your details.It takes about a minute.
Join a 15-minute call.We look at how inquiries reach your clinic today.
Get your written summary.Emailed about one business day after the call. No obligation.

Who is behind the audit

Sun BPO Solutions (SBS) is a digital marketing and business operations team. We have supported 50+ clients since 2014, including long-term partners in SEO, advertising, web and email.

What long-term clients say about working with SBS

★★★★★

“I've worked with SBS for eight years, and I have zero plans to go anywhere. They've supported multiple brands across SEO, website development, performance marketing, and email. What I value most is that they handle everything end-to-end.”

Tracey JewelFounder, Batherapy
★★★★★

“Since 2022, SBS has been a trusted extension of my business. They take the time to understand my vision and audience rather than applying generic marketing approaches. Their responsiveness and adaptability have made them dependable.”

Michelle NazaroffFounder, Vitality Hero
★★★★★

“SBS has consistently demonstrated professionalism, responsiveness, and a collaborative approach. They take the time to understand our objectives, communicate clearly, and remain flexible as requirements evolve.”

Sam OrumCEO/Founder, 1Voice Worldwide
5.0 on Google ★★★★★See all reviews on Google ↗

Questions before you claim

Is the audit really free?

Yes. It is a 15-minute call at no cost and with no obligation.

What do you need from me?

Your clinic's website and a rough idea of how inquiries reach you today: phone, web form, Instagram messages.

Will you try to sell me something?

The audit stands on its own and you keep the written summary. If we think SBS can help, we will say so once, and you can say no.

Who is this for?

Med spas, dermatology practices and aesthetic clinics in the US.

How will you use my details?

To schedule and run the audit, email you your summary and contact you about it. You can opt out at any time. See our Privacy Policy.

What happens after the audit?

You get your written summary by email about one business day after the call. If you want help carrying it out, we can talk about how. If not, there is nothing further to do.

Ready to see where bookings are slipping?

Get your free 15-minute intake audit.

Claim My Free Intake Audit

Figures on this page come from the third-party sources named beside them; results vary by clinic.

Not affiliated with, sponsored by or endorsed by Meta, Facebook, Instagram, Google or Alphabet.

© 2026 Sun BPO Solutions. All rights reserved.

The Patient Acquisition Gap

More Traffic Doesn't Always Mean More Booked Consultations

Most aesthetic clinics lose high-value patients between the first ad click and the consultation. Without automated lead capture, instant response times, and structured nurture, ad spend goes to waste.

High-Intent Traffic

Targeted Google Search, Google Maps (Local 3-Pack), and Meta campaigns capture local patients actively searching for specific treatments.

Lead Capture

High-converting landing pages capture patient inquiries with clear offers for neurotoxins, body contouring, laser treatments, or dermatology visits.

Speed-to-Lead

Automated 2-way SMS, email, and booking sequences engage inquiries in under 5 minutes before they contact competing local practices.

Booked Consultations

Pre-qualified consultations are booked directly into your clinic calendar with automated reminders to protect show-up rates.

The objective isn't just generating raw clicks—it's converting high-intent local traffic into confirmed, high-value treatment consultations.

See If Your Clinic Qualifies →

Take the free Growth Assessment • Takes about 60 seconds